Our standard hourly charge is £40 per hour for Home Users and £45 per hour for Business Customers. After the first hour additional time is charged in increments of 15 minutes (charged at a quarter of the hourly rate).
We accept payment by cash, cheque, bank
transfer and credit/debit cards using our portable credit card machine.
The services that we can offer are as follows:
- Troubleshooting
and fixing problems.
- A PC
Health Check consisting of a full antivirus clean and the removal of any
Adware/Spyware/Virus Infections.
- A basic
reload of your Operating System (involving a format of your hard drive, and the
reinstallation of any supplied licensed software). Note: If you have any data
that you wish to save and have not written it to CD then please advise us of
the important data and we will back it up and restore it for you. The
additional time taken to backup and restore the data will be charged at our
standard hourly rate.
- Installation of the latest fixes and security updates for your PC. If you have a slow internet connection or are unsure how to undertake these updates then we can pick up your PC and connect it to our fast broadband connection and apply all of the windows fixes and security updates for you. These updates should take around two hours, but in the rare circumstance that they can not be completed within this time you will be contacted.
If you purchase a brand new Desktop PC from
us then we will fully test the new computer, install and configure Microsoft
Windows including the installation of all Microsoft security updates and fixes
for no additional charge.